Privacy Policy of 360° Digital Agency
It is the policy of 360° Digital Agency to respect your privacy regarding any information we may collect for the proper operation of our website. This Privacy Policy applies to https://360digital.com.gr (hereinafter referred to as “we”, “us”, “360° Digital Agency” or “Website”).
We respect your privacy and are committed to protecting the personal data and information you provide through the Website. We have adopted this policy (“Privacy Policy”) to explain what information may be collected from our Website, how we use that information, and under what circumstances we may disclose your information to third parties. This Privacy Policy applies only to information we collect through the Website and not to information collected from other sources.
This Privacy Policy, together with the Terms and Conditions page published on our Website, sets forth the general rules and policies governing your use. Depending on your activities while visiting our Website, you may be required to agree to additional terms and conditions.
Processing of Personal Data
Categories of Personal Data Processed: Contact details (e.g. name, telephone number, email address, physical address, IP address) are subject to processing.
Principles of Processing: Personal data refers to information related to an identified or identifiable individual, such as names, addresses, phone numbers or email addresses that identify a person. We process personal data only when there is a legal basis or when you have given your consent, e.g. through registration.
Purposes and Legal Bases of Processing: Authorized service providers and we process your personal data for the following purposes:
- Providing the online service: Legal basis: primarily our legitimate interest in direct marketing, to the extent it complies with data protection and competition laws.
- Responding to user inquiries via contact forms: Legal basis: legitimate interest in promoting and improving our products and services, compliance with data protection and competition laws, and/or contract performance and consent.
- Detecting malfunctions and ensuring security: Legal basis: fulfillment of our legal obligations in data security and legitimate interest in restoring functionality and security.
- Advertising and third-party marketing, market research, sampling: Legal basis: consent or legitimate interest in direct promotion in compliance with data protection and competition laws.
- Protecting our legal rights: Legal basis: our legitimate interest in asserting and defending our rights.
Log Files: Whenever you use the internet, certain information is automatically transmitted by your browser and stored by us in log files. These log files are stored for malfunction detection and security purposes (e.g. investigation of attempted attacks) for a short period and then deleted. If further retention is required for evidentiary purposes, they are exempt from deletion until the event is resolved and may be forwarded to authorities.
Log files include:
- IP address of the accessing device
- Referrer URL
- Service provider name
- Names of retrieved files/information
- Date, time and duration of access
- Data volume transferred
- Browser and operating system info including add-ons (e.g. Flash)
- HTTP status code (e.g. “Success” or “Not Found”)
Data Transfers to Third Parties: We will transfer your personal data to competent third parties only when necessary for contract performance, when we or the third party have a vital legitimate interest, or when you have given consent. If data transfer is based on legitimate concern, we will explain that in this policy. Data may also be transferred when required by law or by court/administrative decision.
Retention Periods: We store your data as long as necessary for the provision of our services or as long as we have a legitimate interest (e.g. direct mail marketing after contract fulfillment). In all other cases, we delete your data unless we are required by law to retain it (e.g. tax laws require retention of contracts/invoices).
Use of Cookies: We may use cookies and tracking mechanisms within our digital services. Cookies are small text files stored on your device when you visit our services. Detection is done via pixel technology and log file analysis.
We distinguish between essential cookies for technical site functionality and those used for marketing or analytics.
Essential cookies are those without which the technical operation of the website cannot be guaranteed (e.g. smooth playback of media). These are deleted after leaving the site.
We use marketing cookies and trackers only with prior consent.
With such tools, we and our partners can:
- Measure statistics: e.g. count page visits.
- Track conversions: A partner sets a conversion cookie if you visit our site via their ad. These cookies typically expire after 30 days. If you visit specific pages before expiration, we and the partner know you clicked the ad and landed on our page. This helps gather stats on ad performance.
- Use social plugins: Some pages integrate content/services from others (e.g. Facebook, Twitter) which may also use cookies.
External Links: Our website may contain links to third-party websites. After clicking a link, we are no longer responsible for how third parties collect or process your data (e.g. IP address or referral URL), as we cannot control third-party behavior.
Security: Our personnel and authorized service providers are obligated to confidentiality and compliance with applicable data protection laws. We take all technical and organizational measures necessary to safeguard personal data against accidental or unlawful destruction, misuse, loss, alteration, or unauthorized disclosure/access. Security measures are continuously improved in line with technological developments.
Changes to this Policy: We reserve the right to update our security and data protection measures as necessary due to technological developments. In such cases, we will update this Privacy Policy accordingly. Please refer to the latest version of the Privacy Policy regularly.